One Restaurant’s Survival Information


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The pandemic has pressured eating places to confront an pressing query: Was know-how serving to or hurting them?

For Glasserie, a Mediterranean restaurant in Brooklyn, N.Y., the reply was each. When eating places have been pressured to shut for sit-down meals, Glasserie was in a position to make use of know-how to maneuver gross sales on-line and promote itself. However Glasserie’s proprietor, Sara Conklin, mentioned she was additionally annoyed by know-how suppliers that moved too slowly and supply apps that finally have been extra hurt than assist.

Glasserie has muddled via due to human creativity and hustle that was helped by know-how — when it wasn’t a roadblock. The important thing for Conklin was to lean on know-how that compelled diners to come back to Glasserie immediately, not via an app.

Glasserie dusted off buyer e-mail lists, stored arising with new dishes and began promoting on-line all the things from bottles of wine to bathroom paper. It was fixed improvisation. “There isn’t any e book or something that we’re following,” Conklin mentioned.

Our pals and family members, parents and teachers, religious institutions, office workers and small companies like Glasserie have all needed to readjust to our pandemic-altered lives mediated by know-how. The query now’s whether or not Glasserie — and the remainder of us — can harness the talents discovered from the darkest occasions and rebuild even higher.

Since Glasserie opened in 2013, nearly all of its enterprise was dine-in. Often throughout gradual patches, Glasserie would open to orders on Caviar, a takeout and supply app.

That modified when New York Metropolis eating places have been ordered to close, except for delivery and pickup services, in the course of March. Conklin mentioned that the restaurant scrambled to make use of Sq., the software program it makes use of to report orders, to place up a bare-bones website to promote takeout meals for the primary time and to supply a mini-grocery retailer with gadgets like bottles of olive oil, onions and disposable latex gloves. Regulation adjustments allowed Glasserie to additionally promote bottles of wine, beer and cocktails to go.

Conklin mentioned that the restaurant experimented with extra supply and takeout apps together with Seamless, Grubhub and DoorDash. However as other restaurant owners have said, she was disillusioned by the fees and the issue of getting assist utilizing the apps’ service. It took one of many supply apps greater than six weeks to replace menu images and different requested adjustments from April.

A lot of the know-how the restaurant is utilizing isn’t precisely innovative. Conklin mentioned Glasserie used to ship a number of message blasts a yr to about 23,000 buyer e-mail addresses. Now the restaurant is sending three to 5 emails per week about particular gives or the return of favourite dishes like grilled bread. “We drove lots of people loopy however we additionally discovered lots of our core individuals,” Conklin mentioned.

Glasserie can be making an attempt to maintain issues recent. There’s a particular meal every week — just lately, rabbit stew with polenta, greens and strawberries and cream. A couple of weeks in the past, Glasserie opened one among its home windows for walk-up orders of drinks and bar snacks like baked oysters.

Conklin mentioned it’s been a battle, however she was comfortable that Glasserie was in a position to retain about half the gross sales it did earlier than it closed its doorways to dine-in consuming. (In takeout mode, the restaurant is promoting a bigger share of meals in contrast with alcohol, which is producing decrease revenue margins.) Even higher, she mentioned, about 95 % of gross sales are coming immediately from the restaurant’s web site reasonably than via app corporations.

“We needed to drive as a lot of the enterprise to ourselves within the hopes that when that is over, we’ll hold that enterprise,” she mentioned.

Brian X. Chen, a client know-how author at The New York Instances, writes in to assist these of us who’re irritated about smartphones ditching the acquainted spherical port to plug in headphones.

Many individuals who purchased smartphones lately needed to half methods with a beloved characteristic: the headphone jack. That’s as a result of over the past 4 years, telephone makers like Apple, Motorola and Google opted to omit that acquainted headphone plug to make room for different parts.

  • Up to date June 12, 2020

    • Does asymptomatic transmission of Covid-19 occur?

      Up to now, the proof appears to indicate it does. A extensively cited paper printed in April means that persons are most infectious about two days earlier than the onset of coronavirus signs and estimated that 44 % of latest infections have been a results of transmission from individuals who weren’t but exhibiting signs. Lately, a high professional on the World Well being Group acknowledged that transmission of the coronavirus by individuals who didn’t have signs was “very uncommon,” but she later walked back that statement.

    • What’s the chance of catching coronavirus from a floor?

      Touching contaminated objects after which infecting ourselves with the germs will not be usually how the virus spreads. However it may possibly occur. A quantity of studies of flu, rhinovirus, coronavirus and different microbes have proven that respiratory sicknesses, together with the brand new coronavirus, can unfold by touching contaminated surfaces, significantly in locations like day care facilities, workplaces and hospitals. However a protracted chain of occasions has to occur for the illness to unfold that means. One of the simplest ways to guard your self from coronavirus — whether or not it’s floor transmission or shut human contact — continues to be social distancing, washing your fingers, not touching your face and carrying masks.

    • How does blood kind affect coronavirus?

      A research by European scientists is the primary to doc a robust statistical hyperlink between genetic variations and Covid-19, the sickness brought on by the coronavirus. Having Type A blood was linked to a 50 % improve within the probability {that a} affected person would want to get oxygen or to go on a ventilator, in keeping with the brand new research.

    • How many individuals have misplaced their jobs because of coronavirus within the U.S.?

      The unemployment price fell to 13.three % in Could, the Labor Division mentioned on June 5, an sudden enchancment within the nation’s job market as hiring rebounded quicker than economists anticipated. Economists had forecast the unemployment price to extend to as a lot as 20 %, after it hit 14.7 % in April, which was the very best because the authorities started maintaining official statistics after World Warfare II. However the unemployment price dipped as a substitute, with employers including 2.5 million jobs, after greater than 20 million jobs have been misplaced in April.

    • Will protests set off a second viral wave of coronavirus?

      Mass protests towards police brutality which have introduced hundreds of individuals onto the streets in cities throughout America are elevating the specter of latest coronavirus outbreaks, prompting political leaders, physicians and public well being consultants to warn that the crowds could cause a surge in cases. Whereas many political leaders affirmed the correct of protesters to precise themselves, they urged the demonstrators to put on face masks and preserve social distancing, each to guard themselves and to forestall additional group unfold of the virus. Some infectious illness consultants have been reassured by the truth that the protests have been held outdoor, saying the open air settings might mitigate the chance of transmission.

    • How can we begin exercising once more with out hurting ourselves after months of lockdown?

      Train researchers and physicians have some blunt recommendation for these of us aiming to return to common train now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 % much less lively after the stay-at-home mandates started in March than they have been in January. However there are steps you possibly can take to ease your means again into common train safely. First, “begin at not more than 50 % of the train you have been doing earlier than Covid,” says Dr. Monica Rho, the chief of musculoskeletal medication on the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “While you haven’t been exercising, you lose muscle mass.” Anticipate some muscle twinges after these preliminary, post-lockdown periods, particularly a day or two later. However sudden or rising ache throughout train is a clarion name to cease and return dwelling.

    • My state is reopening. Is it protected to exit?

      States are reopening bit by bit. Which means extra public areas can be found to be used and increasingly companies are being allowed to open once more. The federal authorities is basically leaving the choice as much as states, and a few state leaders are leaving the choice as much as native authorities. Even in the event you aren’t being instructed to remain at dwelling, it’s nonetheless a good suggestion to restrict journeys outdoors and your interplay with different individuals.

    • What are the signs of coronavirus?

      Frequent signs include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. A few of these signs overlap with these of the flu, making detection troublesome, however runny noses and stuffy sinuses are much less widespread. The C.D.C. has also added chills, muscle ache, sore throat, headache and a brand new lack of the sense of style or scent as signs to look out for. Most individuals fall ailing 5 to seven days after publicity, however signs could seem in as few as two days or as many as 14 days.

    • How can I defend myself whereas flying?

      If air journey is unavoidable, there are some steps you can take to protect yourself. Most essential: Wash your fingers typically, and cease touching your face. If doable, select a window seat. A study from Emory University discovered that in flu season, the most secure place to sit down on a aircraft is by a window, as individuals sitting in window seats had much less contact with probably sick individuals. Disinfect laborious surfaces. While you get to your seat and your fingers are clear, use disinfecting wipes to wash the laborious surfaces at your seat like the pinnacle and arm relaxation, the seatbelt buckle, the distant, display, seat again pocket and the tray desk. If the seat is difficult and nonporous or leather-based or pleather, you possibly can wipe that down, too. (Utilizing wipes on upholstered seats might result in a moist seat and spreading of germs reasonably than killing them.)

    • Ought to I put on a masks?

      The C.D.C. has recommended that every one People put on material masks in the event that they exit in public. It is a shift in federal steerage reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Till now, the C.D.C., just like the W.H.O., has suggested that abnormal individuals don’t must put on masks except they’re sick and coughing. A part of the rationale was to protect medical-grade masks for well being care staff who desperately want them at a time when they’re in constantly brief provide. Masks don’t change hand washing and social distancing.

    • What ought to I do if I really feel sick?

      If you’ve been exposed to the coronavirus or think you have, and have a fever or signs like a cough or issue respiration, name a physician. They need to offer you recommendation on whether or not you ought to be examined, how one can get examined, and how one can search medical therapy with out probably infecting or exposing others.

A good friend who just lately purchased the brand new iPhone SE bumped into this conundrum and requested: How do I take advantage of earphones whereas charging the telephone?

That is positively one of many largest pains concerned in transitioning to a jack-less telephone. Right here’s my recommendation.

There are two principal paths you possibly can take:

  • The primary possibility is to purchase a pair of wi-fi earphones, which hook up with your telephone by way of a Bluetooth connection. You’ll be able to hold listening whereas your telephone’s solely port is linked to its charger. Apple’s AirPods are popular, and so are headsets from Bose and Jabra.

    The draw back is that good wi-fi earphones are pretty costly. Plus, many headsets embody rechargeable batteries that finally deplete and may’t get replaced, which means in a number of years you’d in all probability need to pony up for a brand new pair. This isn’t very best in laborious occasions when many individuals are dropping their jobs.

  • Right here’s a second possibility for individuals who desire to maintain utilizing their wired earphones or desire a more cost effective strategy. You can purchase an affordable adapter that permits you to plug your earphones into your telephone’s connection port. An iPhone proprietor would want a Lightning-to-headphone-jack dongle and Android customers would want a USB-C-to-headphone-jack dongle. To cost the telephone concurrently, you possibly can place the telephone on a flat wireless charging pad, one other comparatively low cost accent.

    (Some newer iPhones included earbuds geared up with a Lightning connector, through which case you can skip shopping for an adapter and purchase simply the wi-fi charging pad.)

    The draw back is that the dongles are annoying to hold and straightforward to lose.

Neither of those options is good. I desire the primary possibility as a result of I like to maneuver round freely with out wires. However I positively must pay for this profit till extra headphone makers provide wi-fi earphones with replaceable batteries.

  • A whodunit of rubbish concepts: My colleague Nicole Perlroth has a wild tale about People who unfold on-line the false accusations {that a} flawed Iowa voting-reporting app was a politically motivated plot. Nicole tries to untangle the thriller, which additionally sheds mild on People’ inclination to unfold divisive on-line conspiracies about each other.

  • Your reminder that know-how superpowers are very wealthy: Pandemic? Financial freeze? Protests about systemic inequalities? None of that stopped Fb, Apple and different tech giants from splurging on investments to maintain pursuing progress as different industries retrench, the Instances tech reporter Mike Isaac wrote.

  • Nobody consented to this: Go learn my Opinion colleagues’ investigation final yr into how apps we’ve by no means heard of buy smartphone knowledge that observe demonstrators in Hong Kong and elsewhere. Then learn this Wall Avenue Journal article about political operatives gathering knowledge by tracking the cellphones of U.S. protesters to ship them messages about registering to vote or taking different actions. One voter registration govt instructed The Journal that this was “deeply spooky but extraordinarily useful.”

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